Why didn't my call get answered?

I strive to be as reachable as possible for my customers. If you reach my voicemail, it simply means I am currently packing an order or assisting another shopper. Please leave a detailed message with your name and order number, and I will personally return your call within 24 business hours. You may also text me at 859-900-1069 for a faster response.

How can I reach you if the instant messenger is offline?

While I monitor the live chat as much as possible, the most reliable way to reach me is via email at More4less@more4lessshop.com. I respond to every email personally, usually within one business day. My dedicated support hours are Monday through Friday, 6:00 PM – 9:00 PM Eastern.

What is the most effective way to contact More4less?

The most effective way to reach me directly is via email at More4less@more4lessshop.com or by sending a text message to 859-900-1069. I check these messages throughout the day to ensure you receive timely assistance.

How long after I place an order before it's shipped?

I personally process all orders placed Monday through Friday before 7:00 PM ET within 24 hours. Orders placed on weekends or holidays are processed on the next business day. I work diligently to ensure your items are handed over to USPS as quickly as possible.

Will I receive a tracking number?

Yes. Every order I ship includes a USPS Tracking Number. You will receive an automated dispatch email containing your tracking link as soon as I process your order. Please ensure that More4less@more4lessshop.com is added to your safe-sender list so my updates don't hit your spam folder.

What if I want to return an item?

I offer a 60-Day Return Policy on all unopened and factory-sealed items. Your satisfaction is my top priority; if you have any concerns with your purchase, please email me at More4less@more4lessshop.com. I am committed to finding a fair and prompt resolution for you.

Will I get order confirmation?

You will receive two emails regarding your order. The first will be a confirmation email, and the second will notify you when your order has been dispatched. Please ensure that More4less@More4lessshop.com is removed from your spam list.

Are all items sold at More4less brand new?

Yes, every product I list is 100% brand new and unused. I personally inspect each item for quality and check expiration dates before shipping. While some packaging may show minor cosmetic wear from handling, the products themselves are guaranteed to be in original, unused condition.

Where is More4less located?

More4less is operated solely by me from my facility in Burlington, KY. I ship every item directly from this location to ensure quality control and fast delivery across the USA.

Is More4less only online?

Yes, I operate More4less exclusively as an online store. By handling every aspect of the business myself and avoiding the overhead of a physical storefront, I am able to pass those significant savings directly to you.

Why should I sign up for the More4less newsletter?

My newsletter is the best way to get direct updates from me regarding new inventory and upcoming promotions. I only send updates when I have significant news to share, so you’ll be the first to know when I receive new luxury brand arrivals or launch a special discount.

Q & A

More4Less Support & FAQ

Authentic Brands. Unbeatable Prices. Personal Service.

Have questions about our authentic beauty brands, shipping from Kentucky, or our handcrafted gifts? Find quick answers below to ensure you have a smooth shopping experience.

"I believe in open communication and continuous improvement. I’m committed to growing this resource alongside More4Less Shop so you always have the latest information at your fingertips." — Chad, Owner

Browse our frequently asked questions below. Simply click the "+" symbol to reveal the solution. If you don't see what you're looking for, please reach out to me directly—I'm here to help!

Thank You for Supporting Small Business!

I truly appreciate your trust and for being a part of the More4Less community.

Q & A

More4Less Support & FAQ

Thank You for Supporting Small Business!

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